Software, Media & Technology
2021/2022 MACRO OUTLOOK
It is impossible to look ahead at the global outlook for 2022 without considering inflation. For the last few decades, global markets have avoided price growth in part due to slack being taken up by offshoring to areas of low-cost production, finely tuned supply chains and a world working towards lower trade barriers. However starting with the Trump administration trade war, the UK leaving the EU and most impactfully COVID shockwaves, these supply chains are not working efficiently. Your new car being built in Germany cannot be finished because a chip is not available in Taiwan as one of the raw materials is en-route from Australia. This disruption was less of an issue when the world was in lockdown but there is now suddenly a surge in demand which cannot be met; add to this labour shortages and the increasing cost of employment in previously low-cost countries and we have the perfect inflation storm.
In the UK, inflation has been predicted to reach anywhere between 4.3% and 4.8%, expected to peak and retreat by more than two percentage points over the course of the year as monetary policy is tightened and the impacts of new waves of Covid potentially unfold. The older amongst us fear that these projections will prove to be optimistic. The effects of all that quantitative easing may have a nasty tail as the velocity of money returns to normal.
December of last year marked the first change in monetary policy with the Bank of England voting unanimously to increase the bank rate by 0.15 percentage points to 0.25% as they aim to achieve the benchmark of 2% inflation. Policy adjustment may also become more aggressive in February and May with rates rising to 1% by the end of 2022 (still historically low) as the central bank continues a path of cautious and gradual normalisation. Remember, we never really got back to pre-2008 rates.
Nevertheless, the questions for this year will be “is this the right approach and is it too late?” and “has inflation already run away from the BoE?” With the CPI (Consumer Price Index) rising to 4.2% in October, fuel and gas prices at all-time highs and tax changes on the horizon, consumers might expect to see a considerable downturn in their purchasing power over the coming twelve months.
Despite inflationary fears and declines in overall consumption, the UK is expecting to see some net growth in GDP. S&P Global predicts GDP to grow by 4.6% in Q1 of 2022 after 6.9% in 2021 as the overall economy continues to recover. This high but decelerating pace is expected to bring the UK back to pre-pandemic levels over the course of the year. However, it relies heavily on other economic factors and events such as the aforementioned continuing labour shortages and supply-chain issues, staggered rises in interest rates up to 1-1.25% by the end of 2023 and everyone’s favourite black sheep – Brexit.
Sources: Morgan Stanley, KPMG UK Economic Outlook, S&P Global, ONS, Bank of England
PUBLIC MARKET OUTLOOK
UK equities remain strong heading into 2022, perceived as cheap due to the significant political and economic risks of Brexit, which continue to linger and depress listed valuations. This has translated into the ratings of all variety of UK-listed companies being depressed as well.
The result of this downgrading is companies continuing to be picked off for acquisition and takeover by overseas private equity houses, evidenced by the waves of M&A activity and record dealmaking fees among investment banks.
Internationally, a backdrop of low bond yields, shaky macro-economic conditions due to reduced policy support and stretched valuations in international markets offers further cause for concern creating a challenging environment despite solid fundamentals.
Modelling by Vanguard Capital Markets continues to reveal a global equity market drifting close to overvalued territory driven primarily by US equity prices. Vanguard’s analysis offers a reduced risk premium for the coming period, while still positive, between the range of 2-4% over bond returns. US-equity outperformance has also only strengthened conviction in non-US equities providing a driver to the flood of foreign money pouring into the UK Capital and Equity Markets.
Sources: Schroders, Vanguard
- Within our data collected includes the most recent listed valuation multiples obtained through Valutico. Individual multiples reflect available data published through the S&P CapIQ platform and may not include all historical data.
- Listed comparables can nonetheless provide some indication of value, particularly in relation to forward multiples for both revenue and EBITDA.
2022 M&A AND DEALMAKING OUTLOOK
M&A Outlook 2022
The established pattern of deals surging after an economic downturn is predicted to continue into 2022 as favourable conditions are encouraging companies to actively consider M&A activity, divestures, and other transactions. One recent survey by Ansarada revealed widespread conviction that the number of M&A deals in the UK will surge in the next 12 months, driven by an uptick in distressed deals as well as an expected flurry of activity in the software and technology sector.
This matches the critical focus on value creation: while consolidation and growing scale remain the key drivers of many, some non-tech companies are opting for digital transformation through the acquisition of technology-enabled businesses. These deals are attributed to the re-evaluations of business models due to COVID as consumer demand has shifted.
An abundance of investment capital funded through healthy balance sheets and strong market positions is also being seen across the market as record levels of private equity dry powder, corporate cash and unused credit continue to be utilised coming into the new year. The all-important question is now how will value be delivered and how will deals continue to integrate acts of corporate strategy rather than opportunistic land grabs made possible by the hot market?
2021 in Reflection
Alongside the huge surge in deals, 2021 saw landmark transactions such as the sale of Refinitiv to the London Stock Exchange Group, a joint venture between Liberty Global and Telefonica to create Virgin Media O2 and the sale of retail giant ASDA to TDR capital. These deals in isolation account for over £70 billion in enterprise value and, while they mark just headlines in what has been an incredibly busy year, they reinforce both the health and value of UK businesses. Polestar has been just as busy over the past twelve months, and we are looking forward to what the new year will bring. The sector analysis in the following pages is a brief overview of key trends and drivers we have noticed across the markets.
Number of Deals Per Sector
The following chart shows the number of various transactions in each of Polestar’s sectors over the past 12 months.
| Sector |
Number of Deals Per Sector |
| Business Services |
1804 |
| Food & Leisure |
196 |
| Education & Healthcare |
241 |
| Manufacturing & Industrial |
451 |
| Software & Technology |
1655 |
Sources: Zephyr, PWC, Ansarada, CityAM
Business Services on the Listed Markets
- Revenue multiples across Business Services continue to show long-term growth trends in all sectors except Communications where current valuations are a higher multiple of projeted revenyes compared to released data. This is indicative of sharp declines in revenue across the sector of c.40% as participants struggle to bounce back from cuts in marketing and external communications budgets.
- Sector valuations and profitability have, however, remained healthy across most sectors. Professional Services has seen continued demand growth but faces headwinds from increasing personnel costs. Firms are continually having to deal with disruptions due to employee health, taxation and dwindling ability to hire non-resident workers all while dealing with ongoing business model evolution.
- In the short term this can be expected to continue as staffing shortfalls continue to hamper performance. In the longer term, as technology is increasingly integrated into services, stimulated wage growth attracts more experienced staff from the UK and visa promotion to countries outside the EU all build the pool of qualified personnel. This trend can be expected to reverse, with the UK reasserting its position as a global service hub.
- Business Services’ long-term growth is offering some broad lessons on the use of technology and the nature of outsourcing. With demand surging, historically mothballed industries such as Transport and Logistics have pivoted to meet the demand in the Consumer Goods, Grocery and Health and Pharmacy sectors.
- The relative agility of different firms has been driven by economic shock and a healthy dose of financial realism, leading to some considerable service rethinks among industry participants. The remodeling of business operations has been streamlined through the industry agnostic trend for digital transformation.
Historical vs Forward Revenue Multiples
| Chart wording |
Labels |
| Subsectors |
Professional Services; Communications; Facilities Management; Logistics and Distribution; Commercial Renting and Leasing |
| Vertical axis |
0.0x; 0.5x; 1.0x; 1.5x; 2.0x; 2.5x; 3.0x |
| Series |
Historical; Forward |
Historical vs Forward EBITDA Multiples
| Chart wording |
Labels |
| Subsectors |
Professional Services; Communications; Facilities Management; Logisitics and Distribution; Commercial Renting and Leasing |
| Vertical axis |
0x; 2x; 4x; 6x; 8x; 10x; 12x |
| Series |
Historical; Forward |
Sources: Valutico, Consultancy.UK, Strategy
Business Services M&A Activity
M&A Activity 2021
| M&A Activity 2021: subsector |
Number of deals |
| Professional Services |
959 |
| Communications |
102 |
| Facilities Management |
60 |
| Commercial Renting and Leasing |
25 |
| Logistics and Distribution |
111 |
| Business Process Outsourcing |
547 |
Transaction Outlook: Business Services
The Business Services sector has been extremely active in the UK over the past year showing the aggressive growth actions being taken by many companies both listed and private. This has translated into the following number of deals per subsector:
| Subsector |
2021 deals |
H1 |
H2 |
| Professional Services |
959 |
503 |
456 |
| Business Process Outsourcing |
547 |
275 |
272 |
| Logistics and Distribution |
111 |
68 |
43 |
| Communications |
102 |
51 |
51 |
| Facilities Management |
60 |
34 |
26 |
| Commercial Rental and Leasing |
25 |
16 |
9 |
The Future of Business Services
- Successful businesses will be positive in their response to the crisis. Examples of this include the reassessment of the role technology plays in business, the automation of manual processes and greater efficiencies brought about by the data age. This creates detachment from a single location: what may be seen as simple continuity of service may in reality result in cost efficiencies and service transformation, releasing businesses from geographical constraints.
- Outsourcing has accelerated through COVID and will continue to open opportunities as businesses seek ever-increasing third-party support. The challenge many may face is to demonstrate resilience and readiness to meet end-user requirements and expectations if the outsourced services fail; an issue at large in the logistics market.
Professional Services personnel remain highly in demand with people having moved to other areas over COVID.
Source: Zephyr
Food & Leisure Sectors on the Listed Markets
- Across the Food and Leisure sector revenues continue to show steady growth with only Food Products deviating from the trend. Despite pandemic-induced work from home orders and lockdowns, revenues are returning to pre-Covid levels as the UK returns to bars, restaurants and hotels.
- In the Hotel, Restaurant and Leisure sector, we will need to see if Omicron has had any significant impact on revenues and valuations with all the cancellations over the Christmas/New Year period.
- High EBITDA margins across the Food and Leisure sector offer robust valuations that have risen significantly since the start of the pandemic, some as much as trebling since the beginning of 2020.
- A focus on core business is evident as market participants navigate the harsh terrain of post-Brexit Britain and the crippling issues that it has been causing among supply chains and the national labour supply. Rampant inflation will also be in the minds of both consumers and producers as price increases are passed on.
- An executive at the Food and Drink Federation predicted inflation within the UK hospitality sector may be running as high as 14-18% placing the largest burden on low-income households.
- However, if the past year has been any indication then, despite various geopolitical and economic constraints, consumer demand for leisure is higher than ever. The question now becomes: can the current infrastructure stay afloat, or will we have to go back to rationing pasta and canned goods?
Historical vs Forward Revenue Multiples
| Chart wording |
Labels |
| Subsectors |
Food Products; Beverages; Tobacco; Restaurants, Hotels and Leisure; Consumer Goods |
| Vertical axis |
0.0x; 0.5x; 1.0x; 1.5x; 2.0x; 2.5x; 3.0x; 3.5x; 4.0x |
| Series |
Historical; Forward |
Historical vs Forward EBITDA Multiples
| Chart wording |
Labels |
| Subsectors |
Professional Services; Beverages; Tobacco; Restaurants, Hotels and Leisure; Consumer Goods |
| Vertical axis |
0x; 2x; 4x; 6x; 8x; 10x; 12x |
| Series |
Historical; Forward |
Sources: Valutico, PWC, The Guardian
Food and Leisure M&A Activity
M&A Activity 2021
| M&A Activity 2021: subsector |
Number of deals |
| Food, Beverage and Tobacco |
77 |
| Consumer Durables and Apparel |
31 |
| Hotels and Restaurants |
72 |
| Agricultural Business |
16 |
Transaction Outlook: Food and Leisure
The various subsectors of Food and Leisure have posted a strong year for M&A with large expansions within the Hospitality sector which are passed down onto the Food, Beverage and Tobacco sectors. This has translated into the following number of deals per subsector:
| Subsector |
2021 deals |
H1 |
H2 |
| Food, Beverage and Tobacco |
77 |
44 |
33 |
| Hotels and Restaurants |
72 |
44 |
28 |
| Consumer Goods |
31 |
23 |
8 |
| Agricultural Business |
16 |
7 |
9 |
The Future of Food and Leisure
In 2022 we can expect three external forces to put pressure on the Food and Leisure industry:
- Hospitality industry staff shortages – the continuing recruitment issues and labour shortages as staff remain off ill or isolating with COVID will reduce the number of accepted bookings passed onto suppliers in the short term
- Retail price wars – the recent takeovers of Morrisons and ASDA demonstrate the strong interest in the sector, and it is more than likely businesses will continue to try to reduce costs, which in turn affects suppliers.
- UK National Food Strategy – introduction of salt and sugar taxes and the aim to cut national meat intake by a third continue to drive consolidation and the search for targets with unique offerings that are resistant to price pressure.
Sources: Zephyr, Grant Thornton
Manufacturing & Industrial Sectors on the Listed Markets
- The Manufacturing and Industrial subsectors have all been impacted over the past year with key issues such as inflation, labour shortages, raw material shortages and supply change issues causing the most concern.
- Construction and Engineering is being plagued by these issues as while demand remains high, delays, increased costs and shortages of skilled labour constrains potential production.
- Industrial Technology follows a similar trend as demand remains high but supply chain issues limit sector productivity.
- Recycling and Renewables are expected to see a sharp increase in revenues following on from large events such as COP26. This expectation is also reflected in EBITDA multiples as businesses continue to raise prices and improve margins as services aligning with net zero and the energy transition are in more demand.
- The success of the Recycling and Renewables sector, alongside increasing ESG investment, is repositioning sustainability at the top of the agenda. Stakeholders are now future proofing their organisations through emphasis on community engagement, worker health, and a sustainable or “net zero” transition. Regulators are moving the focus of this towards required disclosure for more nonfinancial metrics.
- Long-term growth across the sectors will also be linked to the continuing digital transformation such as smart factories offering the introduction of efficient and predictive processes. The scale-up of in-house production lines, robotics, automation platforms, and AI-enabled services will transform market participants, creating breathing room in the already high levels of demand.
Historical vs Forward Revenue Multiples
| Chart wording |
Labels |
| Subsectors |
Aersospace and Defense; Construction & Engineering; Industrial Technology; Printing and Packaging; Recycling and Renewables |
| Vertical axis |
0.0x; 0.5x; 1.0x; 1.5x; 2.0x |
| Series |
Historical; Forward |
Historical vs Forward EBITDA Multiples
| Chart wording |
Labels |
| Subsectors |
Aersospace and Defense; Construction & Engineering; Industrial Technology; Printing and Packaging; Recycling and Renewables |
| Vertical axis |
0x; 2x; 4x; 6x; 8x; 10x; 12x |
| Series |
Historical; Forward |
Sources: Valutico, Clean Energy Wire, Deloitte
Manufacturing & Industrial M&A Activity
M&A Activity 2021
| M&A Activity 2021: subsector |
Number of deals |
| Construction |
146 |
| Printing and Packaging |
24 |
| Recycling and Renewables |
57 |
| Aersospace and Defense |
36 |
| Industrial Technology |
127 |
| Specialist Manufacturing |
61 |
Transaction Outlook: Manufacturing and Industrial
The Manufacturing and Industrial sector has seen high transaction volumes over the past year as many companies seek to capitalise on new demand and digital offerings from existing and emerging businesses. This has translated into the following number of deals per subsector:
| Subsector |
2021 deals |
H1 |
H2 |
| Construction |
146 |
88 |
58 |
| Industrial Technology |
127 |
68 |
59 |
| Specialist Manufacturing |
61 |
24 |
37 |
| Recycling and Renewables |
57 |
33 |
24 |
| Aerospace and Defense |
36 |
15 |
21 |
| Printing and Packaging |
24 |
14 |
10 |
The Future of Manufacturing and Industrial
- Despite significant headwinds, manufacturers are accelerating growth and the sector’s key trends are likely to continue into the new year. Adoption of future of work strategies, supply chain resilience, and digital maturity will help participants maintain pace and drive performance amid strong economic demand.
- How the industry maintains margins and captures growth in the near term is yet to be seen. Elevated risk will need to be navigated while sustainability priorities are developed to ensure resiliency to future economic downturn.
Source: Zephyr
Software & Technology Sectors on the Listed Markets
- The Software & Technology sector is thriving in the UK, especially within Software and Services and E-commerce which are showing strong revenue growth as consumer behaviours have changed. COVID has accelerated existing trends towards automation, in particular boosting areas such as communications for remote working and automation in tradtionally slower-to-change sub-sectors such as Healthcare & Education. As part of the continuing digital transformation, businesses are adopting technological solutions in order to face challenges such as supply chain logistics and operational hurdles caused by reduced face-to-face interaction.
- Innovation across the sectors is also driving profitability in other areas such as Data and Analytics as a host of new technologies simplify the mechanics of data sharing across and between organisations. Consumers are unlocking value-leveraging insights from externally sourced data that was historically off limits.
- Cloud-based data offered through hyper scalers and SaaS vendors are working with global system integrators and clients offering modular services that can be tailored for unique differentiation.
- Modular SaaS services offer high EBITDA margins and, as software businesses continue to scale up, services can be rolled out to new customers with minimal setup cost. The reimagination of IT organisations and identification of manual, repetitive processes allows for automation, accelerated value delivery and more accessible/stable IT across the board.
- Revenues across the telecomes space are impacted by long-term downward trends in pricing but profitability is improving through a combination of consolidation and associated cost reduction and increased atuomation linked to higher margin innovation.
Historical vs Forward Revenue Multiples
| Chart wording |
Labels |
| Subsectors |
Software and Services; Data and Analytics; Telecoms; Media; E-Commerce |
| Vertical axis |
0.0x; 0.5x; 1.0x; 1.5x; 2.0x; 2.5x; 3.0x; 3.5x |
| Series |
Historical; Forward |
Historical vs Forward EBITDA Multiples
| Chart wording |
Labels |
| Subsectors |
Software and Services; Data and Analytics; Telecoms; Media; E-Commerce |
| Vertical axis |
0x; 5x; 10x; 15x; 20x |
| Series |
Historical; Forward |
Sources: Valutico, Deloitte
Software & Technology M&A Activity
M&A Activity 2021
| M&A Activity 2021: subsector |
Number of deals |
| Software Services |
967 |
| Telecommunications |
79 |
| Consulting |
94 |
| Data and Analytics |
463 |
| E-Commerce |
52 |
Transaction Outlook: Software & Technology
The Software & Technology sector has been one of the busiest sectors over the last year as companies increasingly opt for integration of digital solutions. This has translated into the following number of deals per subsector:
| Subsector |
2021 deals |
H1 |
H2 |
| Software Services |
967 |
486 |
481 |
| Data and Analytics |
463 |
326 |
137 |
| Consulting |
94 |
53 |
41 |
| Telecoms |
79 |
37 |
42 |
| E-commerce |
52 |
25 |
27 |
The Future of Software & Technology
- Over the next six to twelve months, alongside the areas already considered, a large proportion of capital can be expected to be funneled into disruptive technology across a wide ranges of industries. Companies are seeking to lower costs, grow revenues and scale and regain competitive advantage across stagnant industries. Across the Atlantic, businesses like Amazon and Tesla continue to disrupt the status quo and the same is being seen among UK market participants.
- Outside of disruptive technology, artificial intelligence’s acceleration suggests increased adoption among sectors such as cybersecurity, workflow management, sales and customer support. The emergence of other industries such as Healthtech, Fintech, and CleanTech also demonstrate the level of success that new market participants can achieve with digitally transformative solutions.
Source: Zephyr
Healthcare & Education Sectors on the Listed Markets
- The Education sector is showing strong growth as we move into the new year with significant drops in both projected revenue and EBITDA multiples signaling strong demand growth for Edu-tech is already priced in. Strong balance sheets and cash reserves generated through COVID will continue to fuel future M&A activity within the sector, in turn creating value for market participants.
- Overall, the Healthcare sector is positive; expectations of continued growth have been fuelled by delayed treatments providing a further period of opportunity for players over and above the COVID spend.
- Long-standing demographics and trends continue to drive up healthcare expenditure globally, supporting the wider sector outlook. The development of new treatments addressing different conditions is expected to accelerate, supported by:
- Strong cash reserves generated over the past 18 months are available for investment.
- A stronger pharmaceutical investment rationale has been proven as the success and speed of development of the COVID vaccines has established a shorter development timeline.
- Healthcare Technology’s strong performance shows continually increasing revenues and EBITDA as medical device innovation continues alongside remote consultation solutions and other software advances.
- Hospital and Care Centres are expected to show flat revenues looking forward as the new variant scares may discourages attendance. This may be expected to change as the warmer months set in and COVID begins to subside.
Historical vs Forward Revenue Multiples
| Chart wording |
Labels |
| Subsectors |
Education; Healthcare Services; Healthcare Technology; Hospitals and Care Centres; Pharmaceuticals |
| Vertical axis |
0.0x; 0.5x; 1.0x; 1.5x; 2.0x; 2.5x; 3.0x; 3.5x; 4.0x; 4.5x |
| Series |
Historical; Forward |
Historical vs Forward EBITDA Multiples
| Chart wording |
Labels |
| Subsectors |
Education; Healthcare Services; Healthcare Technology; Hospitals and Care Centres; Pharmaceuticals |
| Vertical axis |
0x; 5x; 10x; 15x; 20x |
| Series |
Historical; Forward |
Source: Valutico
Healthcare & Education M&A Activity
M&A Activity 2021
| M&A Activity 2021: subsector |
Number of deals |
| Education |
61 |
| Healthcare Services |
65 |
| Hospitals and Care Centres |
25 |
| Healthcare Technology |
31 |
| Pharmaceuticals |
59 |
Transaction Outlook: Healthcare & Education
The Healthcare and Education sectors have seen busy activity in the UK over the past year as private businesses began to utilise their strong cash reserves and sellers have taken advantage of a favourable tax landscape. This has translated into the following number of deals per subsector:
| Subsector |
2021 deals |
H1 |
H2 |
| Education |
61 |
39 |
22 |
| Healthcare services |
65 |
39 |
26 |
| Hospitals and Care Centres |
25 |
13 |
12 |
| Healthcare Technology |
31 |
21 |
10 |
| Pharmaceuticals |
59 |
30 |
29 |
The Future of Healthcare & Education
- Valuations within the Healthcare & Education sectors have remained high as investors seek to capitalise on the transitioning markets. The ongoing adoption of digital technologies is affecting everything from distance learning and early years education to patient-care delivery and the development of advanced precision therapeutics.
- The vulnerabilities accentuated by the pandemic require new digital-age solutions and a combination of transactions and innovation will be required in both sectors meet demand reach a new long-term equilibrium.
Source: Zephyr
Download the 2022 Sector Outlook

Frequently asked questions
How many Business Services deals were completed during 2021?
Business Services recorded 1,804 transactions. Professional Services was the largest subsector with 959 deals.
Which sector recorded the most transactions?
Business Services recorded the highest number of transactions, followed by Software and Technology with 1,655 deals.
How active was Software and Technology M&A?
Software and Technology recorded 1,655 transactions, including 967 Software Services deals and 463 Data and Analytics deals.
How many Manufacturing and Industrial transactions were completed?
Manufacturing and Industrial recorded 451 transactions. Construction and Industrial Technology were the two most active subsectors.
How many Healthcare and Education deals were completed?
Healthcare and Education recorded 241 transactions, led by Healthcare Services, Education and Pharmaceuticals.
How active was Food and Leisure M&A?
Food and Leisure recorded 196 transactions. Food, Beverage and Tobacco accounted for 77 deals, while Hotels and Restaurants accounted for 72.
What were the principal economic risks entering 2022?
Inflation, supply-chain disruption, labour shortages, higher interest rates and the effects of Brexit were among the principal risks.
Why was digital transformation important?
Technology allowed businesses to automate manual processes, operate more efficiently, deliver services remotely and respond to changes in consumer demand.
Which areas were expected to attract technology investment?
Software Services, Data and Analytics, artificial intelligence, cybersecurity, workflow management, HealthTech, FinTech and CleanTech were among the areas expected to attract interest.
How was ESG affecting sector investment?
COP26 and growing regulatory expectations increased demand for Recycling, Renewables and businesses supporting net-zero objectives. Companies also faced greater pressure to disclose non-financial performance.