Consulting & Professional Services

Consulting, legal and financial services businesses have historically been reliant on the people employed for their customer relationships and service delivery; this reliance was often reflected by lower business valuations and extended consideration periods. Increasingly, additional value is being created with the introduction of automated systems, data gathering through APIs and other digital interfaces which deskill repetitive areas of service delivery and free human resources to provide higher level strategic thinking and decision making.

Consequently international practices are investing heavily in AI and automation to reap its associated efficiency gains; human capital and efficiency will be enhanced by the rapidly developing systems. Though the cost of developing such systems may be high, investment in appropriately targeted automation can generate genuine IP and scalability and will turbocharge valuations and enable exits.

Firms which can develop efficient scalable services and provide insight have become very valuable. This sector is ripe for investment with many funds looking to help firms transform through technology.